riderbet

This Anti-Money Laundering and Know Your Customer Policy ("Policy") sets out the obligations of Coin Eyes LLC ("we", "us", "our"), operator of riderbet at rider-bet.nl, and the rights and responsibilities of players with respect to identity verification, transaction monitoring, and the prevention of financial crime. riderbet holds a Curaçao gaming licence and is committed to full compliance with all applicable AML and KYC legislation and regulatory guidance.

1. Purpose and Scope

riderbet operates a zero-tolerance stance toward money laundering, terrorist financing, and any other form of financial crime. This Policy applies to all persons who register an account at rider-bet.nl, regardless of the payment method, currency, or jurisdiction from which they access the platform. It governs the collection, verification, and ongoing monitoring of customer information, as well as the procedures we follow when suspicious activity is detected.

The objectives of this Policy are to:

2. Legal and Regulatory Framework

Coin Eyes LLC, registered in Belize and licensed under the Curaçao gaming regulatory framework, is required to maintain robust AML and KYC controls as a condition of holding its gaming licence. This Policy is informed by internationally recognised standards, including the recommendations of the Financial Action Task Force (FATF), Curaçao's AML legislation, and applicable Belizean corporate law. Where local laws of a player's jurisdiction impose additional requirements, we endeavour to apply the stricter standard.

3. Appointed AML Compliance Officer

Coin Eyes LLC has appointed a designated AML Compliance Officer ("AMLCO") who is responsible for the day-to-day implementation and oversight of this Policy. The AMLCO's responsibilities include:

Players who have queries relating to this Policy may contact our support team via 24/7 live chat or by email, and their query will be escalated to the AMLCO where appropriate.

4. Risk-Based Approach

riderbet adopts a risk-based approach to AML and KYC. This means that the level of due diligence applied to any customer or transaction is proportionate to the assessed risk of money laundering or terrorist financing. Factors that influence a customer's risk rating include, but are not limited to:

Based on this assessment, customers are classified as standard risk, enhanced risk, or high risk. The due diligence procedures applied increase with risk classification.

5. Customer Due Diligence (CDD)

5.1 Standard Customer Due Diligence

Standard CDD is applied to all customers at registration and before the processing of any significant financial transaction. At a minimum, standard CDD requires us to:

Standard CDD documentation requests may be triggered at registration, upon reaching defined deposit or withdrawal thresholds, or at any point where our risk monitoring systems flag a customer account for review. We reserve the right to restrict deposits, withdrawals, and gameplay on any account pending satisfactory completion of CDD.

5.2 Enhanced Due Diligence (EDD)

Enhanced Due Diligence is applied to customers classified as high risk, including PEPs, customers from higher-risk jurisdictions, customers whose transaction volumes are unusually high relative to their profile, and customers transacting in cryptocurrency where the source of funds is not immediately clear. EDD may require:

Where a customer is identified as a PEP or a close associate or family member of a PEP, EDD will always be applied, and senior management sign-off is mandatory prior to processing any withdrawal.

5.3 Simplified Due Diligence

Simplified Due Diligence may be applied only where the risk of money laundering or terrorist financing is demonstrably low and applicable regulations permit. riderbet will document its reasoning whenever simplified procedures are applied.

6. Know Your Customer (KYC) Verification Procedures

6.1 When KYC Is Required

KYC verification may be requested at any of the following points during a customer's relationship with rider-bet.nl:

Given that the minimum withdrawal at rider-bet.nl is €40 and the weekly withdrawal limit for standard accounts is €10,000 — rising with VIP status — KYC will in practice be completed well before most players approach higher withdrawal thresholds. Players are encouraged to submit verification documents proactively after account registration to avoid delays when requesting a withdrawal.

6.2 Acceptable Identity Documents

To verify identity, customers must provide at least one document from List A and, where address verification is required separately, at least one document from List B.

List A — Proof of Identity (one required):

List B — Proof of Address (one required, issued within the last 3 months):

All documents must be submitted in colour, must be fully legible, and must not be expired. We reserve the right to request original or certified copies where the quality of digital submissions is insufficient for verification purposes.

6.3 Proof of Payment Method

In addition to identity and address documents, we may request verification of the payment method used to fund an account. This is particularly relevant given that riderbet accepts 21 cryptocurrencies as well as Visa, Mastercard, Apple Pay, Google Pay, bank transfer, and select e-wallets. Verification of payment methods may include:

Customers should note that, in line with riderbet's Payment Policy, crypto funds may only be withdrawn to the cryptocurrency wallet linked to the account, and fiat and cryptocurrency balances are kept entirely separate. This restriction supports our ability to trace the flow of funds and forms part of our overall AML controls.

6.4 Selfie and Liveness Checks

We may request that customers submit a selfie holding their identity document, or complete an automated liveness check, to confirm that the person submitting the documentation is the genuine account holder. This step will be applied where our compliance team has reason to believe that an account may not be operated by the registered individual.

6.5 Document Submission

Documents may be submitted through the secure document upload facility in the customer's account area on rider-bet.nl, or by sending them directly to our compliance team by email. All documents are handled in accordance with our Privacy Policy and applicable data protection legislation. Submissions are reviewed by our compliance team, and customers will be notified of the outcome — typically within 24 to 72 hours of submission, though complex cases may take longer.

6.6 Consequences of Non-Verification

If a customer fails to provide satisfactory KYC documentation within the timeframe requested, riderbet reserves the right to:

We will not pay winnings or return deposits where there is a reasonable suspicion that those funds constitute the proceeds of crime, or where verification has been deliberately frustrated by the customer.

7. Ongoing Monitoring

KYC is not a one-time exercise. riderbet conducts continuous monitoring of customer accounts throughout the lifecycle of the customer relationship. Ongoing monitoring includes:

Where ongoing monitoring triggers an alert, the relevant account will be reviewed by the compliance team. Additional documentation may be requested, and account activity may be restricted pending the outcome of that review.

8. Transaction Monitoring and Thresholds

All transactions at rider-bet.nl are subject to automated monitoring. The following specific controls apply:

Trigger Action
Single deposit or withdrawal of €2,000 or above (or crypto equivalent) Automatic compliance review; KYC documents requested if not already on file
Cumulative deposits reaching €2,000 within any 30-day period Source of funds documentation may be requested
Withdrawal request exceeding the standard weekly limit of €10,000 Enhanced review; source of funds and wealth documentation required; senior management approval may be needed
Multiple deposits followed immediately by withdrawal with minimal play Account flagged for suspicious activity review; potential SAR filing
Cryptocurrency deposit from a wallet address flagged by blockchain analytics Funds held pending investigation; enhanced due diligence applied; account may be suspended
Deposit from a third-party wallet or payment method Funds refused or returned; account reviewed for potential closure
Any transaction linked to a sanctioned individual, entity, or jurisdiction Immediate account suspension; mandatory SAR filing; funds held pending regulatory guidance

Progressive jackpot wins, which riderbet pays in full regardless of size, and large single-bet wins up to the stated maximum of €500,000 per spin or bet — payable within 90 days — are subject to enhanced verification before payment is processed. This is standard practice to ensure that large outgoing payments are made to the verified account holder and that the source of the original funds has been established.

9. Source of Funds and Source of Wealth

Where the value of a customer's transactions is inconsistent with their apparent profile, or where Enhanced Due Diligence is triggered, we will require satisfactory evidence of both:

Acceptable evidence for source of funds includes recent payslips, bank statements covering the period in question, evidence of a property or asset sale, dividend statements, or accountant's letters for self-employed individuals. Evidence must be contemporaneous and independently verifiable. We do not accept self-certification alone as sufficient evidence of source of funds at the Enhanced Due Diligence stage.

10. Politically Exposed Persons (PEPs), Sanctions, and Adverse Media

10.1 Politically Exposed Persons

A Politically Exposed Person is an individual who holds or has held a prominent public function, or who is a close family member or known associate of such a person. All customers are screened against PEP databases at the point of registration and on an ongoing basis. Where a customer is identified as a PEP:

10.2 Sanctions Screening

riderbet screens all customers and transactions against international sanctions lists, including those maintained by the United Nations, the European Union, the United States Office of Foreign Assets Control (OFAC), and the United Kingdom's Office of Financial Sanctions Implementation (OFSI). Where a match is identified, the account is immediately suspended, funds are frozen, and the matter is reported to the relevant authorities. No funds will be released from a sanctioned account without explicit regulatory authorisation.

10.3 Adverse Media Screening

Customers are also screened against adverse media sources for negative news relating to financial crime, fraud, or other relevant criminal activity. Adverse media findings are assessed in context and may lead to enhanced monitoring or account closure depending on the nature and credibility of the information identified.

11. Suspicious Activity Reporting

Where riderbet's compliance team identifies, or has reasonable grounds to suspect, that a customer or transaction is connected to money laundering or terrorist financing, the AMLCO will file a Suspicious Activity Report (SAR) or equivalent disclosure with the competent authority in the relevant jurisdiction. This obligation exists regardless of the size of the transaction involved.

Employees and contracted staff who identify suspicious activity must report it internally to the AMLCO promptly. Failure to do so may constitute a criminal offence under applicable law. riderbet operates a strict non-retaliation policy for good-faith internal reports.

Tipping off is strictly prohibited. Once an internal suspicious activity report has been made, or once a SAR has been filed, neither the AMLCO nor any other member of staff may disclose to the customer or any third party that a report has been made or that an investigation is underway. Customers whose accounts are under review will be informed only that their account is subject to a compliance review, and no further detail will be provided.

12. Prohibited Activities

The following activities are strictly prohibited at rider-bet.nl and will result in immediate account suspension, withholding of funds pending investigation, and reporting to relevant authorities:

13. Record Keeping

riderbet maintains comprehensive records of all customer due diligence documentation, transaction histories, and compliance decisions in accordance with applicable legal requirements. Specifically:

All records are stored securely and are accessible to the AMLCO and, where required by law, to relevant regulatory authorities. Customer data is processed in accordance with our Privacy Policy and applicable data protection legislation.

14. Staff Training

All staff at riderbet who are involved in customer-facing functions, payment processing, or compliance operations receive regular training on AML and KYC obligations. Training covers the recognition of suspicious activity, the correct internal reporting procedures, the tipping-off prohibition, and the legal consequences of non-compliance. Training records are maintained by the AMLCO and are reviewed and updated at least annually, or immediately following any material change in applicable legislation or regulatory guidance.

15. Responsible Gambling and AML Interaction

riderbet recognises that problem gambling behaviour and money laundering activity can present similar transactional signatures — in particular, rapid and repeated deposits, disproportionate spending relative to apparent means, and inconsistent withdrawal patterns. Our compliance and responsible gambling teams share relevant, anonymised behavioural data to ensure that alerts generated by either framework are cross-referenced appropriately.

Where a customer is identified as potentially vulnerable through our responsible gambling processes, their account activity will be reviewed jointly by both teams. Any responsible gambling limits set by the customer — including deposit limits, loss limits, session limits, or self-exclusion — remain fully enforceable and are not affected by an ongoing AML review. For further information on our responsible gambling tools, please refer to our Responsible Gambling Policy on rider-bet.nl.

16. Cryptocurrency-Specific AML Controls

Given that riderbet accepts 21 cryptocurrencies — including Bitcoin, Ethereum, Litecoin, Tether, Solana, DOGE, XRP, BNB, and others — and processes crypto withdrawals through CoinsPaid and CatPay, we apply additional AML controls specific to cryptocurrency transactions:

17. Third-Party Deposits

riderbet does not accept deposits from payment methods registered in the name of a third party. All deposits must be made from an account, card, or wallet that is registered in the name of the riderbet account holder. Where a third-party deposit is detected, the funds will be returned to the originating source as promptly as practicable, and the account will be reviewed. Repeated attempts to deposit from third-party sources may result in permanent account closure.

18. Policy Review and Updates

This Policy is reviewed by the AMLCO at least annually, and immediately following any material change in applicable AML legislation, Curaçao licensing requirements, or the risk profile of riderbet's business. Where material updates are made, we will publish the revised Policy on rider-bet.nl and, where required, notify customers by email. Continued use of rider-bet.nl following the publication of an updated Policy constitutes acceptance of the revised terms.

19. Contact

If you have any questions about this AML / KYC Policy, or if you wish to submit KYC documentation or query the status of a verification review, please contact our compliance team via 24/7 live chat on rider-bet.nl or by email. All compliance queries are treated confidentially and will be escalated to the AMLCO where appropriate.

Coin Eyes LLC, operator of riderbet at rider-bet.nl, is committed to maintaining the integrity of its platform and ensuring that it remains a safe, fair, and legally compliant environment for all players.